商务英语口语 接待客户

ChapterⅡ Receiving Clients

（接机，参观产品，社交娱乐等）

Background Knowledge （公司、人物介绍，对话情景）

Susan Wang, sales manager of Sunshine Import & Export co. ltd and her secretary , Diana Li are going to meet Fred Johns, the purchase manager of Global Trading Inc at Shanghai PuDong International Airport.

一，Meeting the Guest

1．At the airport.

Miss Li is meeting Fred Johns.

L: Excuse me, sir. Are you Mr. Johns from Global Trading Inc., New York? J: Yes, I am. You must be Diana Li from Sunshine Import & Export co. ltd?

L: Yes, it s my pleasure to meet you. Welcome to Shanghai. Did you have a pleasant trip?

J: Well, I enjoyed it very much.

L: Anyway it s a long way to China, isn t it? I think you must be very tired. J: But I will be all right by tomorrow, and ready for business.

L: Great. Well, let s go.

2．Introducing the Guest to the Superior.

Miss Li is introducing Mr. Johns to Susan Wang, the sales manager.

L: I would like to introduce you to Miss Wang, our sales manager. Miss Wang, this is Mr. Johns, the purchase manager from Global Trading Inc.

J: Nice to meet you, Miss Wang.

W: Nice to meet you, Mr. Johns. Welcome to our city. I hope you will enjoy your stay here.

J: Thank you. I have been looking forward to this trip.

W: We ll do everything we can to accommodate you and make you comfortable. J: You are so nice. I hope we ll have a good cooperation.

W: Great. Now let s take a short rest in the waiting room. Then Miss Li and I will take you to visit our company.

J: Good idea. Let s go.

二，Client Reception

1．Introducing the company.

Miss Wang and Miss Li are introducing the company to Mr. Johns.

W: Here is our company, Sunshine Import & Export co. ltd.

J: Yes, I ve heard the company for a long time.

W: Well, we have been in this line for a long time. And we are one of the most competitive suppliers of this line. We have nearly 280 employees and sales of $ 9,806 million. We manufacture fine chemicals, e.g Rongalite C 98 PCT in lumps. Our products are sold in Britain, America, Japan, Italy and South East Asia and well appreciated by their purchasers.

L: Yes, and we always take customers first.

J: Great. Do you have any new products？

W: Yes, it is researched by our Research and Development Department. I think it will