酒店管理会所的设计标准

歧视行为共有两类：

1. By treating people with disabilities less favorably for a disability related

reason than people who are not disabled;

对于残疾人因其残疾而施以较差待遇的；

2. By failing to comply with the need to make reasonable adjustments. 未能按照需要做出合理调整的。

Discrimination will not occur in either case if the reason for the treatment or failure to make a reasonable adjustment is justified. This means that a service provider should not refuse the service; nor provide a worse standard of service nor not offer their service on worse terms to a people with disabilities for a non justifiable disability related reason.

对于这两种情况，只要施以较差待遇以及未能做出合理调整的原因合情合理，就不构成歧视。这就意味着服务提供人不应以任何与残疾有关的不合理原因为借口而拒绝提供服务；也不应降低服务标准，或按照更差的条件提供服务。

Service providers must make reasonable adjustments so as to provide equality of service. They can:

服务提供人必须做出合理调整以保证服务的平等性。具体来说，服务提供人可以：

Change practices, policies or procedures which make it impossible or unreasonably difficult for disabled people to use a service; Provide auxiliary aids or services which would make it easier for, or enable, disabled people to use a service; and Overcome physical features (for example one arising from the design or construction of an existing building or the approach or access to premises) which make it impossible or unreasonably difficult for people with