Good qualities a team leader should have
1.Know your team. At some point, every day, walk around the office and say "Hi" to everyone who works for you. If you're not in the office that day, call and see how people are.
2. Meet your team. Regularly - daily, weekly or monthly, depending on your place and type of work - have meetings of all the members of the team. Keep these meetings short, focused and action-orientated.
3. Train your team. Every team member should have at least two days training a year. Newer and more senior colleagues should have more. If they don't ask to go on training sessions, suggest some suitable courses.
4. Grow your team. Through varied experience and regular training, you should be developing each team member to be more and more confident and more skilled.
5. Set objectives for each team member. As far as possible, this objective such is SMART - Specific Measurable Achievable Resourced Timed.
6. Review the performance of each team member. At least once a year - at least quarterly for the first year of a new team member - have a review session where you assess performance, give feedback and agree future objectives and training.
7. Inspire your team. Consider making available a motivational quote or story every week or month.
8. Socialize with your team. Have lunch or an after-work drink with them, especially when a staff member has a birthday or there's another reason to celebrate.
9. Thank constantly. The words "Thank you" takes seconds to say, but mean so much.
10. Praise constantly. The words "Well done" take seconds to say, but will be long remembered and appreciated.
11. Communicate constantly. Don't assume that people know what you're doing, still less what you are planning or thinking. Tell them, using all the communication tools to hand: team briefings, electronic newsletters, organizational newspapers.
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